Refund policy
Returns & Refunds Policy
Last updated: 07/12/2025
At Desdet, we care deeply about your experience. If something isn’t right with your order, we’re here to fix it — quickly and fairly.
✅ Return & Replacement Eligibility
You may request a return or replacement within 7 days of delivery if:
- The product was damaged during transit
- You received the wrong product
- The item has a manufacturing defect
*All requests are subject to verification through quality checks.
How to Raise a Request
To help us assist you faster, please contact us via email or WhatsApp with the following details:
1️⃣ Your Order ID
2️⃣ Clear photos or videos of the product & packaging
3️⃣ A brief explanation of the issue
Replacement/Refund
Once verified, we will ship a replacement at no cost. If a replacement is unavailable, a full refund is issued to your original payment method within 5–7 working days.
Pickup & Returns
We arrange courier pickups where available. If your location isn't supported, our team will guide you through a simple return, and verified shipping charges will be reimbursed.
Cancellation Policy
Orders can be cancelled before dispatch. Once the order has left our facility, cancellation is not possible; however, you may still request a return if the item meets eligibility criteria upon arrival.
Important Notes
- Products must be unused and in original packaging.
- Requests must be raised within the 7-day time window.
- Desdet reserves the right to approve or reject claims after verification.
Thank you for choosing Desdet 💛
Every order supports a growing Indian brand focused on building better workspaces. We’re committed to quality, trust, and a smooth experience — every time.